Need Our Help?

If you think that your legal rights have been violated because of a disability, Ohio Legal Rights Service (LRS) may be able to help. If you think you have been abused or neglected, discriminated against, denied services or been unable to access public facilities, you should contact the LRS Intake Department. If you are not sure whether we can help, contact us anyway. If we can't help, we'll try to connect you with someone who can. LRS does not charge its clients for services.

LRS Intake Department

If a person with a disability needs help from LRS, the person with the disability, or the parents of a child with a disability, can contact LRS. Other people can submit a request for help on behalf of a person with a disability. For those requests, LRS will contact the person with a disability for direction. Read more about eligibility for LRS services.

Intake hours are weekdays (except holidays) from 9:00 a.m. to 4:00 p.m.

Voice: 614-466-7264 or 1-800-282-9181 (toll-free in Ohio only)
TTY: 614-728-2553 or 1-800-858-3542 (toll-free in Ohio only)

LRS' mailing address is:
Ohio Legal Rights Service
Attn: Intake Department
50 W. Broad Street, Suite 1400
Columbus, OH 43215-5923

Case files and other client based information at LRS are confidential under both state and federal law. Client communication with LRS, including an initial request for services, is privileged as if between attorney and client or pursuant to statute and rule governing the Ombudsperson section of LRS.

Grievance Procedure

Every client has a right to file a grievance if he or she is dissatisfied with how their case is being handled or closed. The grievance must be filed within 15 business days of the event that the client disagrees with. The staff member assigned to the case can help file the grievance, or the client can file it by writing or calling the LRS Intake Department. Read LRS' Grievance Procedure: OAC 5124:1-1-04, Grievance appeals